Hi.. Boots, gripe... am I expecting too much..?

P&H are not noted for brilliant service from their clothing department (or any department!) I buy things there as a last resort (i.e. can't find what I want anywhere else). They are basically a bike supermarket and don't really care about customers.

No doubt stocking costs are high, and margins low in these recessionary times, but it is no excuse for poor quality or poor service from your dealer. However, Sale of Goods Act is your friend: just ignore dealer claptrap, reject defective goods and issue county court summons on line if necessary and if credit card does not come through with the goods.

I agree with the above comments. Sidi boots have always creaked and squeeked!

The Sale of Goods Act will protect you and a small claims court will also back you up if they play hard ball. I once bought a laptop from a retail shop that shall remain nameless. Lets call them 'Dixons' for the sake of the story ;-D Anyway about four years after I'd bought it the operating system decided it was corrupted.

No problem, I thought, I'll just install the system restore disks that came with it. Ony they didn't work. The code kept looking for a file on the CD that was never installed there. Dixons tried to get me another CD from the manufacturer (lets call them Phillips), who didn't have one. I said they had an obligation under the Sale of Goods Act to replace the operating system, but if they couldn't I'd accept a new laptop of similar spec.

They were quite angry with me and did everything to persuade me to leave their establishment bar swearing at me loudly. I said if they didn't I'd take them to a small claims court and that the law would be on my side.

They said because I hadn't complained within 30 days of purchase I had no rights. I stood by my ground and told them that I had the right to complain for up to (I think it was six) years after purchase, because a) the CD represented a product deliverable that could be proven to be defective from day one. And b) I had no valid reason to use the product until this eventuality.

I also politely told them that any reasonable judge would be able to also see these incontestible facts and that in these types of cases the law usually exercises leniency towards the consumer if they can see that they are acting in fairness and their cause is just.

After many calls to HQ, and enduring many smacked face expressions, reluctantly they had to provide me with a full operating system, which I think was nearly 200 quid.

Had they been apologetic and resolved the situation both adequately and in a timely manner, I may have considered buying a replacement laptop from them as mine was clearly at that stage. As it happens, I never so much as bought an AA battery from them from that day onwards. They lost potential business and I got what I was owed.

You are owed a robust pair of boots in lieu of them having to be fit for purpose. Unless you were scrapping them on the tarmac on the track day, in which case it would be harder to argue as they are there to protect you in a crash not from iterative exuberant high speed rubbing on the ground, then the law should be on your side.

Stick to your guns and lets us know whether the repair job is good and free of charge.

My two pairs of main boots are both ten years old now and I see no need to replace them just yet. I have some AlpineStars race boots and BMW gore-tex touring boots. The BMW boots have been worn much more and I've nearly worn the sole out now truth be known, but whatever monsoon has been thrown at me they've remained drier than an outers pocket internally. I think the AlpineStars were about 300 quid and the BMW's about 150. Particularly the Be-em boots have been extremely good VFM, I'd buy another pair in an instance.

+2 for Daytona Travel Star
Mine are 10 years old, the gortex is still going strong and they do not let water in, even this summer!
The build quality on them is superb - i think they cost me a good 300 quid way back when but bloody hell i have had some wear out of em.
They are all day comfortable and the only time my feet did get soaked was when a river in Iceland tuned out to be somewhat deeper than antcipated : )
I have just bought a new pair for 350 quid and they are worth every penny

The boot can be a sort of footwear and a distinct type of sneaker. The majority of shoes or boots mainly handle the particular foot or so and the ankle in addition to lengthen in the knee, Label Printing often as much as the particular leg or maybe the particular hip.

uajude, have you ever considered writing the new Ulysses?

Buy one shoe and an eye patch Shuggie and get a free half-Nelson

These people who do these spam posts are incredible, you'd think they would at least learn to write in such a manner that it was understandable.

Not sure that I would want to take refuge in any of my boots.

The construct high quality on them will be exceptional I do believe they cost me an excellent 300 quid long ago whenever however soft nightmare I have had a few degrade of them. They are all day time comfortable and also the simply time my personal toes do obtain drenched had been whenever a water inside Iceland updated in the market to be fairly further as compared to predictable. mutuelle l devis mutuelle.