Hi.. Boots, gripe... am I expecting too much..?
Just joined the forum. Been reading for a while and thought it high time I signed up. Tonnes of useful info, insight and wisdom here. I currently own (and love) a Monster 1100 but decided it's time for a MTS PP so my wife and I can do some touring in comfort.
I just posted about a pair of SIDI boots on another forum and am wondering whether I'm expecting too much from shops or manufacturers.. welcome thoughts and others' views on SIDI and how to handle these kinds of thing...
Had a terrible experience with SIDI ST Goretex. Bought them in Jan from P&H Crawley for £280. Wanted some structure to my boots for track. After 3 months of occasional use and at the end of a track day, heel stitching on the left boot came apart (see photo) opening up a pocket for my Monster's 1100 chain guard to get caught on. Required a few tugs to free it which made it worse ... bad on track. terrible on the road.
Petty pissed for a £300 pair of boots to fall apart so quickly so took them back to P&H who took one look and said 'excessive wear' = not repairable nor replaceable under warranty. Also told me I had 'the wrong boots for my bike' (WTF!). Sales manager went around the back to speak to Feridax the UK distributor who 'confirmed' what she thought.
Expected a little support from P&H so lost trust at that point and P&H Crawley lost me as a customer for good. Asked them to send them to Feridax to look over as that wasn't good enough. Took some photos and popped into Metropolis Vauxhall to ask them. They were pretty amazed and kindly offered to take it up with both Feridax and SIDI Italy (thx again guys). Feridax said no ; SIDI said they'd repair but I had to pay for P&P to and from Italy. For £300 boots to last 3 months. No way.
Mastercard on the case now (merchandisable quality, etc) and I'm back in my old tired but much loved SIDI Rain boots (soles wore away but heel stitching still good). So I'm either going to get a refund, have them repaired or replaced or remain pissed and be riding around with a boot covered in duct tape !
I'm 5'11 riding a stock Monster 1100. Probably did 1,000 miles and a track day at Brands in them. Oh, they also squeak like hell but that doesn't really bother me. Bit of a rant but if I pay for good kit, I expect good kit (and good service). P&H farewell. SIDI.. I want to stay with you but you're making it too hard..
I've just been testing some Sidi boots for Ride magazine and while they lasted fine over 3,000 miles and still looked new, they did leak a little in some heavy rain (we've had plenty of that...), and the toe cap dug so badly into the tops of my toes they eventually drew blood. I had no problems with them coming apart as yours seem to have done though, and by the sound of it you're not expecting too much at all, that's unacceptable. I have some old Alpinestars, maybe five years old or more, which have covered a huge mileage on all sorts of bikes and they're still solid and in one piece. They keep as much water out as the new Sidis too.
It's hard to know what kind of wear and tear could be acceptable in such a short period with your boots, and if they're not suitable for some kinds of bike, this should be highlighted when at the time of purchase. Certainly no one ever says as much to journalists when we're testing them.
For £300 I'd expect much better too - I'd be hoping they'd last for many years.
P&H are not noted for brilliant service from their clothing department (or any department!) I buy things there as a last resort (i.e. can't find what I want anywhere else). They are basically a bike supermarket and don't really care about customers.
No doubt stocking costs are high, and margins low in these recessionary times, but it is no excuse for poor quality or poor service from your dealer. However, Sale of Goods Act is your friend: just ignore dealer claptrap, reject defective goods and issue county court summons on line if necessary and if credit card does not come through with the goods.
In short, no, I don't think you are expecting too much at all.
The attitude of the dealer stinks but I am not going to go into that again on here as I have flogged that to death over the years.
My only input to boots is that after nearly thirty years of riding I ended up buying a pair of Daytona. They were not cheap but my god how good are they? I do a good number of tracks days each year, have a 110km round trip commute which I do on a bike as often as I can year round, ride in hot summers, cold winters, rain the lot and the boots have been brilliant. Not only are they great on the bike but also as importantly they are very comfortable off it. I often spend all day in them and walk some fair distances. I really can not recommend them highly enough. As for them not being cheap - well they have worked out as the best value boot I ever had and I fully expect them to last a good many years. I shall not even look at another brand when it comes to replacing them, as there is no point as far as I am concerned.
I agree with the above comments. Sidi boots have always creaked and squeeked!
The Sale of Goods Act will protect you and a small claims court will also back you up if they play hard ball. I once bought a laptop from a retail shop that shall remain nameless. Lets call them 'Dixons' for the sake of the story ;-D Anyway about four years after I'd bought it the operating system decided it was corrupted.
No problem, I thought, I'll just install the system restore disks that came with it. Ony they didn't work. The code kept looking for a file on the CD that was never installed there. Dixons tried to get me another CD from the manufacturer (lets call them Phillips), who didn't have one. I said they had an obligation under the Sale of Goods Act to replace the operating system, but if they couldn't I'd accept a new laptop of similar spec.
They were quite angry with me and did everything to persuade me to leave their establishment bar swearing at me loudly. I said if they didn't I'd take them to a small claims court and that the law would be on my side.
They said because I hadn't complained within 30 days of purchase I had no rights. I stood by my ground and told them that I had the right to complain for up to (I think it was six) years after purchase, because a) the CD represented a product deliverable that could be proven to be defective from day one. And b) I had no valid reason to use the product until this eventuality.
I also politely told them that any reasonable judge would be able to also see these incontestible facts and that in these types of cases the law usually exercises leniency towards the consumer if they can see that they are acting in fairness and their cause is just.
After many calls to HQ, and enduring many smacked face expressions, reluctantly they had to provide me with a full operating system, which I think was nearly 200 quid.
Had they been apologetic and resolved the situation both adequately and in a timely manner, I may have considered buying a replacement laptop from them as mine was clearly at that stage. As it happens, I never so much as bought an AA battery from them from that day onwards. They lost potential business and I got what I was owed.
You are owed a robust pair of boots in lieu of them having to be fit for purpose. Unless you were scrapping them on the tarmac on the track day, in which case it would be harder to argue as they are there to protect you in a crash not from iterative exuberant high speed rubbing on the ground, then the law should be on your side.
Stick to your guns and lets us know whether the repair job is good and free of charge.
My two pairs of main boots are both ten years old now and I see no need to replace them just yet. I have some AlpineStars race boots and BMW gore-tex touring boots. The BMW boots have been worn much more and I've nearly worn the sole out now truth be known, but whatever monsoon has been thrown at me they've remained drier than an outers pocket internally. I think the AlpineStars were about 300 quid and the BMW's about 150. Particularly the Be-em boots have been extremely good VFM, I'd buy another pair in an instance.
+1 for Daytona. Travel Star GTX, not cheap but as good as new two years in.
+2 for Daytona Travel Star
Mine are 10 years old, the gortex is still going strong and they do not let water in, even this summer!
The build quality on them is superb - i think they cost me a good 300 quid way back when but bloody hell i have had some wear out of em.
They are all day comfortable and the only time my feet did get soaked was when a river in Iceland tuned out to be somewhat deeper than antcipated : )
I have just bought a new pair for 350 quid and they are worth every penny
I'm another Daytona fan. I've used Daytonas for about 15 years. I have a racing pair and a touring pair. Both are all day comfy and wear well. When I had a big "off" at Dijon 3 years ago they were very protective too.
As a result of another incident over 30 years ago, my right leg is shorter than my left. For a very reasonable additional charge Daytona build me taller right boots to compensate. I wouldn't buy anything else.
The boot can be a sort of footwear and a distinct type of sneaker. The majority of shoes or boots mainly handle the particular foot or so and the ankle in addition to lengthen in the knee, Label Printing often as much as the particular leg or maybe the particular hip.
Aertex Womens shoes provide health reimbursement to customers by prevent foot environment Are you just opening out wrestling and need help business wrestling shoes? Find out what to appear for in your wrestle footwear..
uajude, have you ever considered writing the new Ulysses?
Damn playlord, do you mean this isn't a genuine source for wrestle footwear?
Buy one shoe and an eye patch Shuggie and get a free half-Nelson
Men, about the world, are extremely fond of all kinds of military equipments, as well as Military Boots. It is a fact to the military takes greatest care in getting these shoes affected, in order to make sure that they offer comfort and refuge to the military who wear them.
These people who do these spam posts are incredible, you'd think they would at least learn to write in such a manner that it was understandable.
Not sure that I would want to take refuge in any of my boots.
Buy British. Alberg. My Clubman Roadsters are now 7 years old, never leaked and the gear change pad is only really starting to mark now. Used year round.
The construct high quality on them will be exceptional I do believe they cost me an excellent 300 quid long ago whenever however soft nightmare I have had a few degrade of them. They are all day time comfortable and also the simply time my personal toes do obtain drenched had been whenever a water inside Iceland updated in the market to be fairly further as compared to predictable. mutuelle l devis mutuelle.
And who says Google translate doesn't work!!!
Personally if I could find a boot which also provides a comfortable refuge when camping I'd buy it.
I like alt-bergs too. Not had them long but very pleased so far. Do take a bit of breaking in though.
British army pro boots were my boot of choice until the alt-burgs arrived to join them. Solid build, very warm, totally dry, can hike over mountains in them let alone wander around the shops. Had mine about 3 years now and they are used for hill walking as well as riding, no issues to date. Good price too. The only downside is they are too warm for summer use which will bother some.
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